Leadership / Management / Administration

This evidence-based course will provide clinical charge nurses and frontline leaders with the essential skills for their role and enhance their ability to manage patient flow; conflict; concerns from patients, family, staff, or interdepartmental colleagues; and staff performance.

The Nurse Manager's Guide to Innovative Staffing, Third Edition, is a practical guide that can give you a handle on every staffing issue, from assessing your current challenges to implementing updated care delivery models to leveraging innovative solutions.