Sigma Marketplace utilizes many outstanding suppliers of nursing content. Therefore your purchases may be shipped out of multiple locations depending on the availability and provider of the item(s) selected.
Orders placed after 12PM EST will be processed on the next business day (Monday - Friday, excluding holidays)
Orders ship within 1 -2 business days after processing, from the vendor. Shipping information is based on product availability. Saturday delivery is not available for orders.
P.O. Box or APO/DPO/FPO & International Shipping
|US P.O. Box||APO/FPO/ DPO Military Address||International|
(After processing from the vendor 1-2 business days)
|5-10 business days after processing.||5-21 business days depending on the location||5-21 business days depending on the location|
|YES (limited)||YES (limited)|
|Additional Information||-Your package(s) may be subject to the customs fees, taxes, and import duties imposed by the destination country.|
*Please note: As USPS service has very limited traceable information available. The supplier assumes no responsibility in the case of undelivered items.
International orders maybe subject to customs, duties, taxes and other charges. Sigma is not responsible for charges and assume no responsibilty for undelivered shipments or returns because of this..
Please ensure that the shipping address is complete and correct before submitting your order.
Orders placed after 12PM (EST) will be shipped after processing on the next business day. (Monday - Friday, excluding holidays) Saturday delivery is not available.
(after 1-2 business days of processing from the vendor)
|5-10 business days after processing.||2 business days||
1 business day
*Please note: Shipments mailed to Military and PO Box addresses will be shipped via United States Postal Service (USPS).
Please note the following:
Contact customer service
Request a RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA).
Ask for the CORRECT RETURN ADDRESS to which the return package should be sent. We have several different product providers so it is extremely important to obtain the correct return address.
Prepare package for return, write the RETURN ADDRESS and RMA NUMBER on the outside of the return package. If the RMA number is not present, the package will not be accepted by the provider, and it will be returned to you.
Complete the bottom portion of the RETURN POLICY FORM that was included with your original order, and place this along with the PACKING SLIP, inside the box. This will inform the receiving department of how to complete or resolve your ordering experience.
Mail the package
Once your product has been received, and we have been notified by our provider, please allow up to 30 days for complete processing of your refund or exchange.
US/Canada call 888.654.4968
International call +1.317.687.2256
Monday through Friday
8:00 a.m. - 5:00 p.m. EST