High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality

Nurses, representing the majority of healthcare workers, are on the front line of the delivery and provision of safe and effective care and are ideally situated to drive the mission to achieve high reliability in healthcare.

High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality (Physical)
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Patient safety and quality are of increasing concern to the entire healthcare spectrum, from consumers to payers, providers, organizations, and governments. Despite this increasing focus, the high reliability methods and science that can provide efficient and effective care have yet to be completely implemented into our healthcare culture. Nurses represent the majority of healthcare workers and are on the front line of delivery and provision of safe and effective care. As a result, nurses are ideally situated to drive the mission to achieve high reliability in healthcare.

High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality presents practical examples of HRO principles in order to establish a system that detects and prevents errors from happening even in the most difficult, high-risk conditions. Authors Cynthia Oster and Jane Braaten provide healthcare professionals with tools and best practices that will improve and enhance patient safety and quality outcomes. This book provides:

  • An overview of HRO science as an organizing framework for quality and patient safety
  • Practical applications of HRO science, focusing on quality and patient safety
  • Knowledge and tools that can be applied to current quality and safety practices
  • Real-world examples of HRO principles employed in a variety of patient care areas
2nd Place 2016 AJN Book of the Year
High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality Awarded second place in the 2016 AJN Book of the Year Awards in the Professional Issues category.
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Doody 5 Star Review

“This is a high quality, useful title. The book is thorough and doesn't omit any key information.”

-Jessica Ruth Ferraro, MHA(James A. Haley Veterans' Hospital)

©Doody’s Review Service™

About the Authors

Cynthia A. Oster, PhD, MBA, APRN, ACNS-BC, ANP, is Nurse Scientist for Centura Health and a Clinical Nurse Specialist for Critical Care and Cardiovascular Services at Porter Adventist Hospital in Denver, Colorado. With 35 years of experience, she has held research, clinical, educational, and administrative positions within and outside of Centura Health.

Jane S. Braaten, PhD, APRN, CNS, ANP, CPPS, is Patient Safety Manager and Nurse Scientist at Centura Health. She has held positions within Centura Health as Director of Cardiology Services, Cardiac and Intensive Care Clinical Nurse Specialist, Cardiac Nurse Practitioner, and Manager/Charge RN/Staff RN of intensive care and telemetry units.